Trust Center

We're committed to protecting the security, privacy, and availability of our products and your data — so your field team can operate with excellence every day.

Security

All components that process customer data operate in Repsly’s private network inside our secure cloud platform. Customer data is logically partitioned in operating environments, and is encrypted both in transit and at rest.

Availability / Reliability

Our products are built on best-in-class core technologies and designed for high performance and availability, with a service uptime goal of 99.9%.
For details you can read our Customer Terms of Service.

Privacy

We are committed to protecting your privacy and data. Our personal data management practices are designed to comply with the requirements of the globally most demanding privacy regulation, including GDPR, CCPA, VCDPA and others.

Compliance

Our security and privacy practices have been certified compliant with globally recognized ISO 27001:2013 standards. We are conducting regular annual internal and external privacy and security audits.
For detailed compliance documentation visit legal section of our web page.

Security Architecture

Repsly’s infrastructure is built to protect your data according
to high security standards.

Data Hosting

Repsly hosts data in an Amazon Web Services data center in the US East region and ensures continual product availability by using native backup tools. An industry-leading infrastructure provider, AWS is certified as compliant with ISO 27001 and has received a SOC 2 (Type III) report.

Data Encryption

Repsly encrypts all customer data in transit and at rest. Our encryption algorithms and methods are constantly monitored for potential vulnerabilities and updated to meet the latest industry encryption standards and related security guidelines.

Cloud Platform

All components that process your data operate in Repsly’s private network inside our secure cloud platform, and each Repsly user’s data is isolated from other users’ data. Repsly’s servers and network ports are behind load balancers and a web application firewall.

Security FAQ

We follow industry guidelines including GDPR for protecting personal data privacy. Our Data Processing Addendum (DPA) can be found here.

Repsly does not give any third-party direct or unfettered access to customer data except as you direct or when required by law.

To learn more about how Repsly handles data, please view our Privacy Policy.

Based on the questionnaires we have fulfilled for our enterprise customers, Repsly has prepared a comprehensive document describing our security and privacy practices. This document can be received upon signing an NDA, and be leveraged for your risk assessment needs.

We’re not only committed to building security best practices into our product, but have also embedded security best practices into the way we work. Repsly’s policy approach is based on the ISO 27001 information security management system and NIST/CIS 20 framework.

Please direct any privacy related questions to our DPO (Data Protection Officer) at privacy@repsly.com.

All security related questions can be directed to our CISO (Chief Information Security Officer) at security@repsly.com.