Data Analyst
Department: Professional Services Team
Reports To: Manager of Data Analytics
Location: Zagreb, Croatia
About Repsly
Repsly is a global SaaS vendor for retail execution. Our product is used by over 800 CPG and Retail Service companies around the world, built to help field teams achieve top-notch execution in retail sales, merchandising, and promotion plans. Our customers are some of the most exciting and innovative brands and retail service organizations across the world, including Kraft-Heinz, Dyson, Keurig Dr. Pepper, Fenty Beauty, Nutrabolt, Anheuser-Busch, Core-Mark, and Crossmark, to name a few. Our headquarters are in Zagreb (Croatia) & Boston (USA), with partners worldwide.
If you are seeking an opportunity to combine your skills, passion, and positive energy to play a meaningful part in the growth of a world-class global SaaS company, then join our team..
Position Overview
As a member of the Repsly organization, your focus is to understand the reporting requirements for our customers, help them translate into dynamic Business Intelligence reports to help customers achieve their business goals, and grow their love for Repsly. Your primary responsibility is to support the Customer Success & Professional Services team with connecting data for customers and to surface business insights so that the customers can take action to improve business performance.
Our team believes strongly in a culture of continuous improvement. On a regular basis, all teammates will suggest and carry out incremental improvements to our team’s programs, process, and procedures.
The role offers excellent opportunities for career growth and development.
Responsibilities
- Create interactive/dynamic visual analytics reports and dashboards using business intelligence tools.
- Set-up and conduct on-going data Quality Assurance (QA) to ensure data used for reporting and analysis is accurate.
- Customer-focused and dedicated to understanding and learning about customer needs and requirements.
- Willingness to work in ambiguity regarding data, and showcasing tenacity to research and resolve problems relative to the data.
- Develop a thorough understanding of our datasets, models, and structures, identifying limitations and opportunities.
- Works collaboratively with teammates within and across departments to ensure requirements and project timelines are met.
- Participate in the customer community and contribute to our knowledge-base documentation.
- Manage reactive customer care Analytics Services.
- Other duties and responsibilities as assigned or needed.
Requirements and Experience
- Master’s Degree in Data Analytics, Computer Science, Mathematics, Statistics or similar fields.
- 5+ years of hands-on experience designing, developing, implementing, and supporting dashboard reporting solutions such as Power BI, Tableau etc.
- 3+ years of experience applying analytical skills.
- 3+ Hands-on experience in querying languages such as SQL.
- Ability to manage priorities while working on multiple projects simultaneously.
- Ambition to grow professionally as part of a collaborative and committed team and work closely with customers.
- Experience in a customer facing role
Preferred
- Experience working with CPG data.
- Experience working at a B2B SaaS company. Familiarity with SaaS, Agile, and scrum.
What We Offer
- Continuous education and professional development
- Flexible working locations: work remote with a few days a month in the office
- Work in a (pet) friendly working atmosphere
- Company events and team buildings
- Informal social events and sports groups
- A culture that is not afraid to try, fail and learn from mistakes
To apply, please send an e-mail with a cover letter and resume to: careers@repsly.com.
Repsly is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
