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Using Mobile CRM To Cope With Employee Turnover

Team Building

Using Mobile CRM To Cope With Employee Turnover

Victoria Vessella

Employee turnover burdens businesses with upfront costs of recruiting and training a replacement and lost knowledge from the employee who is leaving the organization. Turnover results from a number of causes, not all of which are avoidable. For example, businesses that hire on a seasonal basis are likely to experience high turnover rates because employees may not return to the same part-time job year after year. Nevertheless,..

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3 Min Read
Bad Data: A 21st Century Business Epidemic

Technology

Bad Data: A 21st Century Business Epidemic

Aya Tsuruta

Between 2007 and 2009, 8.8 million jobs and $19.2 trillion in household wealth were lost. The causes of the Great Recession of 2008 are numerous and in continuous debate. As we begin to list probable..

2 Min Read
The Uber Paradigm: Importance of Early Disruptions

Insights and Studies

The Uber Paradigm: Importance of Early Disruptions

Amanda McGuinness

The tech world is ever evolving, coming up with countless solutions to make your business faster, more organized, innovative, and overall more competitive. When things are going well, it is easy to..

3 Min Read
How Mobile Data Collection Can Improve Your Bottom Line

Insights and Studies

How Mobile Data Collection Can Improve Your Bottom Line

Victoria Vessella

Data is as equally-weighted a strategic corporate resource as capital, seeing that our economy has shifted from one of industry to one of information. Having an efficient mobile data collection..

5 Min Read
Why Effective Communication Between Managers & Employees Matters

Team Building

Why Effective Communication Between Managers & Employees Matters

Sara Mack

At any workshop discussing relationships of any kind, communication is the first talking point. Without effective communication, relationships are unable to develop any kind of long-term trust or..

1 Min Read
An Ode to David Letterman: Top 10 Reasons You Need Mobile CRM

Insights and Studies

An Ode to David Letterman: Top 10 Reasons You Need Mobile CRM

Amanda McGuinness

Tonight, David Letterman is stepping down as the host of the Late Show. To honor his illustrious career and iconic “Top Ten” lists, here are the top 10 reasons you want your manager to implement..

2 Min Read

Technology

3 Reasons to Start Encouraging Online Reviews Now

Erin P. Friar

Online reviews can be a tricky area for businesses. Overwhelmingly, online sentiments about businesses are reflecting on a negative experience. Positive comments do appear, and those can be..

3 Min Read
Toby Desforges: 3 Ways to Revolutionize Shopper Research

Insights and Studies

Toby Desforges: 3 Ways to Revolutionize Shopper Research

Erin P. Friar

This week, we spoke with the founder of the international consulting firm Engage and co-author of The Shopper Marketing Revolution Toby Desforges. He offered solutions to what he sees as the three..

3 Min Read
Understanding the Cloud

Technology

Understanding the Cloud

Cam Garrant

As more and more small businesses begin to move towards the cloud, there are still plenty of questions unanswered for curious business owners and managers who want confirmation that all of their data..

2 Min Read
Why 'Convergence' Matters to Field Based Businesses

Insights and Studies

Why 'Convergence' Matters to Field Based Businesses

Matthew Brogie

In recent years, ‘Convergence’ has become a popular buzzword in business. What is it and why should you care? The Aberdeen Group defines it as an “experience in which all employees are connected (..

3 Min Read
How Mobile CRM Creates

Technology

How Mobile CRM Creates "Information Aware" Employees

Erin P. Friar

Of all the characteristics required to provide excellent customer service, being “information aware” is the most important, according to Gartner Research Director Oliver Huang. She defines this trait..

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