Process improvement can be defined as the proactive task of identifying, analyzing, and improving upon existing business processes within an organization for increased optimization. It is an ongoing practice that should always be followed up with analysis of areas for improvement. The results of process improvement can be measured in the enhancement of product quality, customer satisfaction, customer loyalty, increased productivity,..
The question of whether or not to go BYOD is becoming obsolete as all companies large and small are realizing the benefits; namely cost cutting and productivity boosting. According to Techpro, as of..
We’ve been hearing the term “big data” for years now, but usually not in the same sentence as “small business.” Companies of all sizes are using big data to improve internal operations, marketing..
Modern businesses are more complex than ever before. With various technologies and communication channels exploding on the scene at an exponential rate, it can be difficult for organizational leaders..
The “S-Curve:” every innovator’s worst enemy. Martha Lagace, from the Harvard Business School explains it this way: When an idea is first made, only a handful adopt it and it slowly gains momentum..
When I was in fifth grade and the brand new, first generation iPod mini came out, I had to have it. It was trendy, cool, and came in blue. Previously when I wanted to listen to music, I borrowed my..
Last week your social media feed probably looked like a big bag of confetti exploded all over it. With the ruling of same-sex marriage as a legal right, America hoorahed both on the street and..
O2 is the UK’s leading digital communications company connecting people and businesses through phones, tablets, computers, you name it. With over 10 million customers, they were in for a treat when..
Communication makes the world go round. Without an efficient means of communication in place, businesses that employ field representatives run the risk of having high employee turnover, customer..
People have become accustomed to having everything they need immediately at their fingertips. This may seem unreasonable, but today if you cannot give your clients instant gratification it reflects..
Research suggests that remote teams have the capacity to outperform their office counterparts, so long as they posses task accountability and team cohesion. Obtaining these results within remote..
