Every manager wants to get the best from their team, but sometimes the monthly or weekly reports just don’t add up. If every employee made every customer visit they said they did, then why are numbers so low? Why are some field reps able to visit 20 customers in a day, while others only visit 4? The answer may be that your territory management needs some tweaking, or it may be that your organization is lacking in accountability...
When it comes to mobile CRM software, there is sometimes a pre-conceived notion that it is only really useful in those industries where reps in the field are stocking shelves every day or are setting..
Social Media. It’s everywhere. Inescapable. Last week, during the GOP debate, the Facebook icon got more airtime than any candidate. At Boston South Station where many brands advertise using large..
Your clients are your biggest asset. Without a strong customer base, a business will fall apart. Although acquiring new customers is necessary for business growth, maintaining good relationships with..
In our current era of ‘infobesity,’ we’ve come to realize that the human brain is a pretty amazing thing. Somehow we are able to process hundreds of pieces of social media content, boatloads of..
Customer contact info, stock inventory, employee schedules, marketing data, sales figures-these days, there's an awful lot to keep track of when running a business. In order to stay on top of your..
The digital nation of Facebook hosts the largest, most diverse population in the world. If it were a country, it would be the most populated one on Earth. 1.39 billion people log into Facebook each..
It can be difficult for managers of remote employees to ensure that their team in the field are working to their fullest potential. Without a means of tracking their activities, managers are forced..
For the past few years, the ease and convenience of an online purchase has turned ecommerce into a booming industry. When you get out of work at the end of the day, you no longer have to choose..
Process improvement can be defined as the proactive task of identifying, analyzing, and improving upon existing business processes within an organization for increased optimization. It is an ongoing..
