There’s a lot of buzz about social collaboration and its benefits for field teams. The concept refers to processes that help multiple people or groups interact and share information to achieve common goals. In many instances, the cloud is the medium by which this collaboration take place. So how can your business capitalize on this phenomenon? Read on to learn more.
Visibility is a priceless tool for managers and field representatives alike. Having insight into activities that are being executed in the field in real-time enables team leaders to correct..
Balancing service delivery against the need for economy is something that every retailer faces – the need to cut back while remaining competitive and ensuring sufficient staffing is key. However,..
Repsly recently released its first Mobile Worker Global Activity Report, which consists of activity data derived from 5,000 field representatives using Mobile CRM and Data Collection software in 44..
Many businesses focus their marketing efforts on self-promotion with a primary goal of increasing sales. While sales are important, this type of marketing approach ignores the customer experience...
In 2010, the Apple app store held approximately 130,000 apps. Today, there are over 1.5 million. That’s a 1,053% increase in just over five years, and the figures only keep growing. What's more, ..
Beginning from our early days in school, we are conditioned to think that the moment the calendar hits June we are free of all responsibilities. From that moment on, we assume our positions on the..
It can be tempting for managers to remain vigilant over every activity their team members are performing, especially if the employees are working remotely. However, doing so will only breed feelings..
As a field representative, it's easy to feel like you’re part of a huge circus act. Every day you juggle prospective clients, current clients, attending training sessions, and reporting to managers...
As a field representative, you have a lot on your plate on a day-to-day basis. From approaching new contacts, to keeping your managers up-to-date, to tending to dissatisfied customers, and to meeting..
Communication makes the world turn. Without healthy types of communication between every..
